June 2017 Business Connection

Through the Customer's Eyes

Online Customer Service Certification

Through the Customer's Eyes is a powerful, practical training and certification program for customer service representatives that will benefit any employee who interacts with customers.

Through the Customer's Eyes guides participants through six distinct modules covering core customer service knowledge and skills.

Training is self-paced and should take an average of 6 hours to complete. 

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Professional Supervisor Training

Plan Now For Fall!

Springfield | Thursdays
Oct. 5 - Dec. 14, 2017

Beavercreek | Wednesdays
Oct. 4 - Dec. 6, 2017

Take your management team to the next level.  Clark State's Professional Supervisor Certification addresses all of the five functional areas of management: Planning, Organizing, Staffing, Directing and Controlling. Participants will learn tools and guidelines to enhance personal development and utilize individual skills. 

Learn More - Springfield

Learn More - Beavercreek

Would you like to connect to a local, qualified workforce?

Please watch this short video to understand the initiatives being brought to our community and contact us, 937.431.7164, to connect with qualified individuals who have received this national credential.