CareSource Food Transportation has been Extended Through March 2021
CareSource recognizes that COVID-19 has created challenges for everyone, adding layers of complexity to routine tasks, such as getting food/groceries. Since April 2020, CareSource transportation has been providing up to 5 round trips/month for Ohio Medicaid members, for food pick-up for members with food vulnerabilities.
FOOD TRANSPORTATION HAS BEEN EXTENDED THROUGH MARCH 2021.
These trips can consist of the following:
1. Trip to and from a Food Bank or Food Pantry
2. Trip to and from a grocery to pick up a grocery order (such as curbside pickup)
3. Trip to and from a school food distribution pick up location
The Member will call the number on their CareSource card and select the prompt for Transportation.
The same transportation rules apply; no same-day trip requests will be approved and no extensions beyond these 5 food transportation round trips/month.
For Grocery stores - This is for curbside pick-up only. The member must place the grocery order with a store that provides pick-up services, e.g. Kroger, Walmart Grocery Pickup, Meijer Pickup, etc. The member must have their order number, store location and pick-up timeslot available at the time of scheduling as well as confirm they have sufficient funds to cover the order.
If members have any questions, they can call Customer Service at 1-800-488-0134
(Hours: 7 a.m. to 7 p.m., Monday – Friday)